Frequently Asked Questions
Do you make custom rugs?
Yes, I do.
How long does it take to process and deliver website orders?
Typically, it takes 1 week to complete a custom rug and deliver it. If you are choosing something from "Next Day Delivery" section, it will be delivered the very next day.
How long does it take to complete and deliver a custom rug?
Typically, it takes 1-2 weeks to complete a custom rug and deliver it.
Do you take urgent orders?
Yes, I take urgent orders as well. They cost an additional 3000 rupees on top of the normal price.
Do you take bulk orders?
Yes, I do.
Do you provide free delivery?
For my first-time customers, delivery is always free. <3
What products do you make other than rugs?
I love making anything—and by anything, I literally mean anything! Some examples include rug mirrors, floor rugs, wall rugs, and rug vases.
Do you send surprises to your customers?
Oh yes, I love surprising my favorite customers! So, if you're a genuine sweetheart and trust in the process, get ready to receive a surprise gift with your order <3
I have fixed prices. The only time I provide a discount is if your order is for more than 10 products.
Do you also ship internationally?
Yes, I ship worldwide. Shipping cost is customer's responsibility for orders outside Pakistan.
Have More Questions?
Feel free to DM me on instagram and I would love to answer.